Returns & Exchanges
At Open Farm, we want you to love every piece you wear. If you are not completely satisfied with your purchase, we offer a 30-day window for hassle-free returns and exchanges on all unworn items with original tags.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
- 3.Ship It Back
Drop off your package at any authorized carrier location; we will track the shipment as it makes its way back to our distribution center.
- 4.Receive Refund or Exchange
After our team inspects the returned garments, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
